Privacy Policy & GDPR Compliance

Last Updated: July 27, 2026

1. Introduction

Welcome to Skopje Daily Tours (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skopjedailytours.com or book our travel services, day trips, and private tours.

Even though our business operations are based in Skopje, North Macedonia, we respect the principles of the General Data Protection Regulation (GDPR) regarding any personal data collected from visitors and clients located in the European Union (EU).

2. Data Controller Contact Information

If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:

Business Name: Skopje Daily Tours
Location: Macedonia St 38, local 4, Skopje 1000, Macedonia
Email: info@skopjedailytours.com
Phone: +389 76 319 301

3. Information We Collect

We collect personal information that you voluntarily provide to us when booking a tour, signing up for our newsletter, filling out a contact form, or communicating with us. This may include:

Identity Data: First name, last name.
Contact Data: Email address, phone/WhatsApp number.
Booking Details: Tour dates, pickup locations, hotel names, number of travelers, and special requests or dietary requirements.
Payment Data: Transaction details processed securely through third-party payment gateways (we do not store full credit card numbers on our servers).
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform usage data collected automatically via cookies and analytics tools.

4. How We Use Your Information

We use your personal data only for lawful purposes related to our business operations:

To process, confirm, and manage your tour bookings, day trips, and airport transfers.
To communicate with you regarding your itinerary, changes, pick-up times, or customer support.
To process payments and issue booking confirmations or receipts.
To improve our website functionality, user experience, and service offerings.
To comply with legal obligations or respond to lawful requests by public authorities.

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the EU, we process your personal data under the following legal frameworks:

Performance of a Contract: Processing is necessary to fulfill a tour booking or contract you have entered into with us.
Consent: When you explicitly opt-in (e.g., subscribing to a newsletter or checking a box on a contact form).
Legitimate Interests: To run our business efficiently, answer inquiries, and ensure security, provided your rights do not override these interests.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience.

Essential Cookies: Required for the website to function properly.
Analytical/Performance Cookies: Help us understand how visitors interact with skopjedailytours.com by collecting anonymous visitor statistics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the site may not function properly without them.

7. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted partners under strict confidentiality agreements:

Local Guides & Drivers: To fulfill your requested tour or transfer logistics (sharing only necessary names and pick-up locations).
Payment Processors: To securely handle financial transactions.
IT & Hosting Providers: Companies that help host and maintain our website infrastructure.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Booking records are typically kept for tax and legal compliance purposes for up to 5 years.

9. Your GDPR Data Protection Rights

If you are an EU resident, you have the following rights regarding your personal data:

The Right to Access: You can request copies of your personal data.
The Right to Rectification: You can request that we correct any inaccurate or incomplete information.
The Right to Erasure: You can request that we delete your personal data under certain conditions.
The Right to Restrict Processing: You can ask us to suspend the processing of your data.
The Right to Data Portability: You can request the transfer of your data to another organization or directly to you.
The Right to Object: You can object to our processing of your personal data.

To exercise any of these rights, please contact us at [Insert Contact Email].

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted directly on this page with a revised “Last Updated” date.