FAQ’S

On every tour and transfer page, you will see a box on the right asking for some brief details (the date you want to take the tour, the number of adults and children) and a Book Now button. 1. Enter the date you want to take the tour or transfer and the number of travelers. 2. Select the option you want. Some tours or activities offer different options you can choose from. The tour may be offered at different times in the day or have different inclusions (menus for example). In these cases you will see a drop-down menu that lists all the choices available for your selected day. 3. Click the Book Now button. 4. You can review your selected tours or transfer on the shopping cart page where you can see an exact price quote for the tour you have selected. Make sure you double-check the number of travelers and the date and time of departure. You can continue shopping or proceed to checkout. 5. On the checkout page, you’ll be prompted to enter your traveler, payment and contact details. Finally, review the information to make sure that your email address and contact information is accurate before clicking the Book Now button. 6. You will receive a confirmation email for your booking. When the booking is confirmed, you will receive a voucher through email. In case we need to confirm the tour with our local supplier first, you will receive the voucher within 72 hours. 7. Print your voucher and present it to member of our staff or local supplier to claim your tour or transfer. Please note that your voucher may contain special instructions on how to claim the service. All vouchers will include the local contact information of our travel service supplier.

SkopjeDailyTours is a complete online booking service that offers 24 hour, 7 days a week customer service via email and phone. Our customer service guarantees an answer under 36 hours, with most requests answered within 24 hours. To make a booking over the phone, our call center is open 24 hours 7 days a week. Call center 24/7: +38970319301

Skopje Daily Tours products can only be booked in advance, online or by phone. We recommend that you book your activities and transfers early, because many of our most popular products are sold out weeks or even months before.However, many of tours can actually be booked on the same day in case you find yourself with a free day on your vacation. Call our reservations department to find out more!

Our system will accept American Express any VISA, MasterCard credit and debit cards (including prepaid) for payment. In instances when you use a credit card with an account name different from the lead traveler, we will require a copy of the card, the cardholder’s ID and an authorization letter. We may require additional documents in some cases. For special request group bookings, wire transfer payments are possible but subject to additional conditions.

Booking on Skopje Daily Tours is very safe! The only institution which comes into contact with your financial data (credit card number) is our trusted partner SIX Saferpay. SIX Saferpay PCI DSS compliant, awarded by Visa, MasterCard and TDC by American Express. Before entering the credit card number the buyer is redirected to the secure website of the payment processor, where he/she puts the credit card number and confirms the transaction. The data is stored in a warehouse bank with the highest criteria for safe operation. We do not collect any information of a financial nature as the number of cards and / or bank account number. The portal uses the latest technology to protect your data which allows the number of your card to be sent directly to the bank through a secure connection.

Yes! You can book as many tours, transfers and activities as you want, in Skopje and Macedonia. Though we suggest that you carefully check the start and end times and consider the travel time if booking more than one tour on the same day. You can add tours and activities by clicking on the Continue Shopping button in the Shopping Cart page. You will receive a separate confirmation and voucher for each tour.

Because our popular tours sell out early, We recommend to book as early as possible! The Price Information section of every tour lists prices and the schedules available depending on the season. Product updates occur every day. If the date you want is outside this range, please contact ourCustomer Service via email. Please note that some tours are only available in Summer or Winter.

Most tours are confirmed at time of booking. However some activities will be confirmed within 72 hours. If confirmation or otherwise is not received within 72 hours, please contact our Customer Service for further assistance.

The voucher includes important information on how to take the activity and also contact information of the activity provider. Please follow these information, In any case, you must bring printed or electronic voucher and bring it with you.

Please follow the important information indicated on your voucher. In most cases, the local provider will require you to redeem this voucher and show a valid photo ID for verification.

You should have paper or an electronic voucher. Without the voucher, you may not be permitted to join the tour. In most cases, the local provider will require you to redeem this voucher and show a valid photo ID for verification. Please check the Important Information section of your voucher, as there may be separate instructions.